When times are challenging, subsequent reorganisation often create changed teams of new people and additional responsibilities. In Oil & Gas for example, trading conditions have deteriorated further and the inevitable reorganisation means new teams and leaders need to perform better now than ever. A leader in a ‘streamlined’ reorganisation might see his best performers go … Continue reading Resilient Leadership of Teams
Customer Management in 60 Seconds! A quick guide …. Know who ALL your customers are – those outside the company who buy your products and services and colleagues who help to produce or deliver them. You can’t manage the one without the co-operation of the other. Successful managers are emotionally intelligent – knowing their … Continue reading Customer Management in 60 Seconds
Line managers have a crucial role to play in people development and are vital in helping a member of their team transition the learning from the classroom to the workplace. Some are less than clear on the role they can play when a team member is being trained. Others, are less than happy about losing … Continue reading The Role of Line Managers
How do firms carry on developing people when times are hard and sales and profits are hard to come by? It is only natural that firms look closely at how they can make savings. All too often this will include cutting training budgets, but in my view this is a short-sighted move, which can put … Continue reading Developing People in Tough Times
Gant, PERT, WBS, Critical Path … technical planning methodologies, all have their use. This technical side of Planning has recently come in for some flak where it was likened to a ritual rain dance; it has no effect on the weather but those who engage in it think it does. Much of the advice related … Continue reading What’s the Plan?
Why is talent management so important? Talent management is very important for a number of reasons. Talent Management is about people – without people your organisation would not exist. It’s also the biggest investment in an asset an organisation makes year in, year out (check out your annual salary bill). You have to understand where … Continue reading Do I Need to Manage Talent?