Communication, depends. It depends on who is saying, how they are saying it and who they are saying it too.
Misunderstanding is easy when we communicate. Added to that , we are very poor listeners.
Communication is not easy – you think that you told them …. you sent the e-mail, the memo, explained it at the team meeting, put it in the company newsletter.
But it does not count – they still might not have been communicated with.
And for that, we need a ‘message received and understood’ signal coming back to us.
Of all the skills you need as a Leader of people, Communication skills are of utmost importance.
